The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

Robert L. Cross Andrew Parker

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The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

The Hidden Power of Social Networks Understanding How Work Really Gets Done in Organizations A powerful visual framework helps managers discover how employees really communicate and collaborate to get work done and helps them identify ways they can influence these social networks to improve

  • Title: The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations
  • Author: Robert L. Cross Andrew Parker
  • ISBN: 9781591392705
  • Page: 500
  • Format: Hardcover
  • A powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done and helps them identify ways they can influence these social networks to improve performance and innovation In The Hidden Power of Social Networks, Cross and Parker, experts in social network analysis a technique that visually maps relationships betweA powerful, visual framework helps managers discover how employees really communicate and collaborate to get work done and helps them identify ways they can influence these social networks to improve performance and innovation In The Hidden Power of Social Networks, Cross and Parker, experts in social network analysis a technique that visually maps relationships between people in large, distributed groups apply this powerful tool to management for the first time Based on their in depth study of sixty informal employee networks in well known companies around the world, Cross and Parker show managers how to conduct a social network analysis of their organization.

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      Posted by:Robert L. Cross Andrew Parker
      Published :2019-02-09T22:36:19+00:00

    One thought on “The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

    1. Eric Mesa on said:

      This book is a must read for anyone in supervision or management. It will change the way you look at your employees' interactions and the relationships they form. There may be hidden networks that are hindering your work. Conversely, there may be hidden networks where the loss of just one person would cause the whole thing to crash like a house of cards. I appreciated the fact that it was short and kept redundancies to a minimum. It gets to the point and gives you the tools you need to run and e [...]

    2. Eugene Lee on said:

      I recommend anyone looking at understanding what social networking's value to businesses really are (vs. simple "Facebook for the Enterprise" thinking).

    3. Elizabeth on said:

      from the library c2004pages to copy: vii, 3,Harvard Business School Press c2004Rob Cross is an assistant prof at the U of Virginia's school of Commerce and a research consultant to IBM's Knowledge and Organizational Performance Forum, and Babson College's Working Knowledge groupAndrew Parker is also from IBM's Knowledge and Organizational Performance ForumPart one How work really gets done in Organizationsch1 the hidden power of social networksgood quote on first page--- from a commercial lendin [...]

    4. Dawne on said:

      An excellent practical text on how to leverage people networks in effective organizational development. As Cross & Parker note, "information does not flow unchanged through a human network as it does through Internet routers. People add context, interpretation, and meaning as they receive information and pass it along." Their approache to network analysis in organizations can improve information flow, creative exchange of ideas, and cooperation. Another illustration that the most critical re [...]

    5. Wendy on said:

      Readable and provides lots of food for thought, but ultimately comes across more like a brief academic survey of social network analysis than a practical guide. Still, it does offer a few exercises for analyzing one's own networks, which I'll probably give a try.

    6. TK Keanini on said:

      I learned about this book from Strategy+Business magazine. Very good book.

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